Your cart
Olav cookware with dishes

Olav's privacy policy as of 1 June 2020

This is the privacy policy and cookie policy for www.myolav.com/de/, (the "Site"). The Site is operated by Olav GmbH with its principal place of business at Vitalisstr. 67, 50827 Cologne, Germany.
Effective date of the current privacy policy: 1 June 2020.
Last update of the current privacy policy: 1 June 2020.
The terms "Olav", "we", "us" and "our" include Olav GmbH, Vitalisstr. 67, 50827 Cologne, Germany.
This Privacy Policy and Cookie Policy is also incorporated by reference into Olav's Terms and Conditions (the "Terms and Conditions").
Our Privacy Policy and Cookie Policy explains how Olav collects personal information about you:

  • may collect, use and disclose. In this Privacy Policy and Cookie Policy, "personal data" means data that, alone or in combination with other data, can be used to identify you or provide you with our content. This includes: Name, address, email address, IP address (the unique address that identifies your device on the internet) or telephone number. Personal information that contains data that has been anonymised in such a way that you can no longer be identified is not considered by us to be personal data.

Changes to our privacy policy, cookie policy and practices

Publication of the revised Privacy Policy and Cookie Policy. We will post any changes to this Privacy Policy and Cookie Policy on this website and the revised version will take effect upon posting. If you have any concerns about how we use your data, please bookmark this page and review the Privacy Policy and Cookie Policy periodically. You will see the publication date of the current version of our Privacy Policy and Cookie Policy at the top of the page.

New uses of personal data. If our practices regarding previously collected personal information change in a way that affects the original purpose of our collection of your personal information, we will notify you if required by law.

The site collects your data

We collect personal data from you, such as:

  • the name
  • the e-mail address
  • the delivery address
  • the billing address
  • the telephone number
  • the order information
  • IP address
  • access data
  • Gender
  • age
  • browser information
  • location data
  • survey data (provided voluntarily)

We collect personal data such as the above when you choose to provide it to us, such as when you:

  • use the site,
  • register on our site;
  • order products from us
  • participate in our referral programme;
  • interact with us on our social media pages; and
  • communicate with us.

We also collect personal information through the use of cookies, pixels, server logs and other similar technologies while you are using the Site. When we use third-party cookies, these providers may also receive personal information. When you visit the Site, we may automatically collect additional data about you, such as the type of internet browser you use, or the site from which you arrived at our site, which is automatically recognised by our web server. The legal basis for this is Art. 6 (1) 1 lit. b and f of the General Data Protection Regulation ("DSGVO"). This processing is in pursuit of our legitimate interest of providing an effective service on the Site and collecting broad demographic data for aggregate use so that we can provide our content to you online and so that others can provide you with tailored content that you might see online. Please see the Cookies section below.

How Olav uses your data

Collection of personal data. When you purchase a product from our site, you may have the option to register on our site. If you do not register, you will be able to checkout as a guest. When you order a product from our site, you will in all cases need to provide us with personal information, such as your name, email address and postal address, so that we can process your order and payment and deliver your purchase in accordance with the obligations set out in our Delivery Terms. Without this information we will not be able to process your order. When you complete your order, the information required to complete your order will be marked with an *. You may also be able to create an account with us without placing an order. If you choose to do so, you will provide us directly with data subject to our website terms of use and this privacy policy. We need this information so that you can create an account in accordance with the Terms of Use and this Privacy Policy. By creating an account you will not be added to any marketing list, but we will still keep records of your visit to the site and you may be shown advertisements for our products on other websites or apps (see Cookie Policy for more information). The legal bases for this are Art. 6 (1) 1 lit. b and f DSGVO. With regard to the storage of your visit, we pursue our legitimate interest in improving your user experience and giving you the opportunity to familiarise yourself with our products.








Use of the website. We collect data about how you use the Site and respond to communications we send to you. It is in our legitimate business interests to collect data about your use of our website so that we can ensure that our website provides relevant services to visitors and so that we can track the development of our business. The legal basis for this is Art. 6 (1) 1 lit. f DSGVO. We always try to balance our interests against your data protection rights. If you have any further questions about this, please let us know. We will also collect any data that you post on the site. For example, if you post a review, the Site will collect information that you provide in such submissions, including any personally identifiable information. If you choose to post content in a public area of the Site, the content will be deemed "public" and we will have no control over how others may use that data. It is also in our legitimate business interests to collect reviews from our customers (if you choose to provide such details) so that we can understand feedback on our products and services to improve them over time and so that other customers can also see feedback on our product. The legal basis for this is Art. 6 (1) 1 lit. f DSGVO. We always consider our interests together with your data protection rights and ensure that your data protection rights are protected.

Internal and Service Uses. We use data, including personal data, for internal or service-related purposes only and may share it with third parties to facilitate the use of the Site. We may use and retain any data we collect to provide and improve our services (as set out below). We may also use this data to do this in accordance with the section below on cookies. The legal basis for this is Art. 6 (1) 1 lit. f DSGVO. This processing is in pursuit of our legitimate interests in displaying targeted advertising to our customers, analysing performance and interactions with our site, evaluating the effectiveness of our advertising on behalf of our advertising partners and identifying the audience most likely to respond to the advertising. Where we work with third parties to serve our legitimate interests, to display advertisements and/or to analyse how customers interact with our site, some data collected through our site and advertising may be shared with those third parties. We may also share this data with our affiliates. Similarly, we may supplement data we collect through our Site with data collected by third parties who work with us. We believe that the use of such data is useful to provide you with better and more personalised services on